Expertflow Microsoft Dynamics Unified Service Desk CTI Connector
- This is a trail version of Expertflow Unified Service Desk CTI Connector
- For using this trial version, please see the instructions below.
- For paid version, please contact Expertflow for Financials and on premise deployments
- Use the link below to download Unified Service Desk installation setup.
- Navigate to the downloaded unified service desk folder, you will find the package deployer folder.
- Open the package deployer folder and unzip the contents of package.zip.
- Run PackageDeployer.exe file, setup will run and it will require your CRM Dynamics server credentials.
- Navigate to the downloaded unified service desk folder agin and install the Unified server Desk on the client machine.
- Now please use the below link to download Expertflow Connector
- Execute MS Dynamics CTI Connector.msi installer on client machine.
- When asked, please provide the location where unified service desk is installed.
- Please contact Expertflow for accessing Cisco Lab environment to test the connector with Cisco Contact Center.